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South Carolina Association of Medical Staff Services

South Carolina Association of Medical Staff ServicesSouth Carolina Association of Medical Staff ServicesSouth Carolina Association of Medical Staff Services

SCAMSS 2025 Spring Conference

April 24-25, 2025 

Roper St. Francis Hospital

Charleston, SC

Spring conference planning is underway! Check back soon for more details.

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Spring Conference Agenda - Thursday, April 24, 2025

11:30am - 12:00pm Registration and Lunch

Registration will begin at 11:30am, with lunch being served as we get settled.  If you would like to have lunch with the group, please plan to arrive by 11:45am.

12:05pm - 12:15pm Welcome Message

Toni G. Clark, MRE, CPCS, SCAMSS President

Stanley Wilson, MD, AVP 

Chief Medical Officer Quality & Continuing Care, RSFH 

12:15pm– 1:45pm NCQA Standards - What's New & What's Noteworthy

Anna Sollars, CPCS-Director, Credentialing Client Services-RLDatix


Objective: Provide an overview of the latest updates to the NCQA standards,

highlighting key changes, new requirements, and noteworthy revisions that impact

credentialing processes and delegated entity oversight. Participants will gain a clear

understanding of how these updates may affect their current workflows and what

steps organizations can take to ensure continued compliance.

1:45pm – 2:45pm Hardenbergh 2025 Education Content-Application Withdrawals

Sara Cameron, CPMSM, CPCS-Senior Director Professional Services and

Senior Consultant. 


Objective: Today’s increasingly complex application landscape, providers may be

advised to withdraw their applications for various reasons. This presentation

addresses the reasons for application withdrawals and best practices when this

occurs, whether it results from advice by an institution, or an internal decision to

discontinue processing. We will explore the nuances of communication during this

process, the implications of withdrawal on the applicant’s future interactions, and

strategies to manage and mitigate any negative fallout ensuring a professional and

respectful withdrawal experience.


2:45pm – 3:00pm BREAK

3:00pm – 4:30pm Understanding Registration with the Drug Enforcement Administration

Nicholas Walker, Drug Enforcement Administration Registration Program

Specialist


Objectives: This presentation is going to educate Credentialing Managers who are

assisting Drug Enforcement Administration (DEA) Registrants with the mission of

DEA and the role the Controlled Substance Act of 1970 plays along with Title 21 of

the Code of Federal Regulations concerning DEA registrations

4:30pm – 5:30pm NAMSS Update

Mark Hirschhorn, CPCS NAMSS Director at Large                                 


Objective: To provide attendees with an overview of NAMSS: 

✓ About NAMSS

✓ How NAMSS supports your State Association

✓ How NAMSS advocated for the Credentialing Profession

✓ Benefits of being a NAMSS member

5:30pm ADJOURNMENT

Spring Conference Agenda - Friday, April 25, 2025

7:00am – 7:30am Registration and Breakfast

Registration will begin at 7am, with  breakfast being served as we get settled.  If you would like to have breakfast with the group, please plan to arrive by 7:15am.

7:30am – 9:30am Mindset for Success

Cynthia Grosso-Charleston School of Protocol and Etiquette, Inc


Objectives: This session will teach us about mindset barriers that can keep us from

personal and professional success. 

✓ Understanding transformation growth and overcoming self-doubt. 

✓ How to engage your subconscious mind and activate your superpower.

✓ Understanding the Resilience Factor (RQ) and how it affects our success. 

9:30am – 9:45am BREAK

9:45am – 11:45am Communication Excellence

Cynthia Grosso-Charleston School of Protocol and Etiquette, Inc


According to the US Department of Labor, it is estimated that of the total time we

spend on communication, 55% is devoted to listening. However, statistics show

that only 2% of the population have had any training on the skill of listening. 


Objective: This session will teach us how effective communication is key and how

we communicate with our team shows respect for others and ourselves. It is not

only the foundation of all good conversation, but also for building relationships

both professionally and personally.


11:45pm – 12:15pm LUNCH and SCAMSS Business Meeting

Toni G. Clark, MRE, CPCS, SCAMSS President 

Treasurer’s Report: Annette Pelfrey-SCAMSS Treasurer

12:15pm – 1:15pm Generation in Workforce

Andrea Coyle, DNP, MHA, NE-BC-Chief Clinical and Innovation Officer for SE

Healthcare 


Objectives: During this presentation we will identify the generations in the

workforce and explain the differences in the workforce. 

1:15pm – 1:30pm BREAK

1:30pm – 3:30pm Help Your Medical Professionals R.I.S.E. Above Burnout SE Healthcare’s R.I.S.E. (R

Andrea Coyle, DNP, MHA, NE-BC-Chief Clinical and Innovation Officer for SE

Healthcare 


Objectives: R.I.S.E  is an on-site training program that helps healthcare

organizations build and maintain a culture of well-being. The program teaches

medical professionals how to recognize and address burnout symptoms while

providing practical stress management strategies tailored to their unique clinical

responsibilities and challenges. In addition, the power of gratitude and the neuro

chemicals released when one expresses or writes down gratitude is explained.

Lastly, Positive Psychology is discussed through storytelling and participation. 

3:30pm ADJOURNMENT

Spring 2025 Conference Registration Form

2025 Spring SCAMSS Conference Agenda and Registration (pdf)Download

Submit Registration Fee

Pay Now

Continuing Education Webinars

Free CE Opportunity:


No upcoming events.


Copyright © 2025 South Carolina Association of Medical Staff Services - All Rights Reserved.


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